Wednesday, April 17, 2013

How do you upgrade to an iphone 4 online with a family plan?

Q. I want to buy the iphone 4 online because i want the refurb discount but I have no idea how I would upgrade on a family plan with online options. I want my phone to NOT be the main line but the "add a line for 9.99" deal that my phone is on now. any ideas how i would do that with having my moms phone still the main line on the family plan?

A. No, the refurbished iPhone 4 cannot be upgraded to. Here's the conversation with the AT&T sales rep. that proved that:

âºThank you for your patience! An AT&T sales representative will be with you shortly.
âºYou are now chatting with Paul N., an AT&T sales representative.

Specialist.: Welcome to AT&T Online Sales Support. Can I assist you in placing an order today?
Me: Hi, I'm going ahead and answering someone's question by asking you this. The person I am helping would like to get an iPhone 4 (Refurbished). When that person purchases the iPhone 4 online, would that person go to their MyAccount page and do the rest?
Me: That person on a family plan.
Specialist.: Okay so they are looking to add a line to their existing account right?
Me: Well, no. They want to upgrade their phone on their existing line.
Specialist.: Oh okay. Unfortunately that phone is not eligible to be upgraded to.
Me: So they have to start a new line.
Specialist.: That phone is only eligible to be purchased with a new plan or by adding a line.
Me: So the only thing they can do is to start a new line starting at $9.99 on the said family plan and add the data feature and 2 year contract? No can do on an upgrade?
Specialist.: That is correct.
Me: Alright. Thanks, I'll relay the information to them. Thanks.

Should I get a new 16GB iphone 4 or a refurbished 32 GB iphone 3GS?
Q. I really want an iphone, but my budget is $400. The new iphone 4 with only 16GB is $399 while the refurbished older version with 32GB is only $349. Would you recommend the iphone 4 over the older version? Will I really need 32GB?

A. iPhone 4
Newer
16GB more than enough memory

Is buying a refurbished Iphone 4 a good idea?
Q. I want to get a Iphone 4 but im not sure if i should buy it brand new or refurbished.

A. Notice the previous user didn't give specific reasons.

Yes, buy it refurbished. It's a cheaper alternative and you still have a warranty period, so if the unit is actually non-functional you can return it. Not every refurbished phone had actual physical damage. Some were returned with little or no cosmetic damage(small scratches) simply because the buyer didn't want the phone after all. Try it out and if it doesn't work save up for a brand new iPhone.




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